The success of this work is due to the commitment and goodwill of many people. I am foremost thankful to the Katholischer Akademischer Ausländer-Dienst (KAAD), Bonn for granting me the scholarship to pursue Ph.D degree course in Germany and the Catholic University of Eastern Africa, Nairobi for the study leave to enable me fulfil the course requirements.

Secondly, I deeply appreciate the assistance from my professors at the Institute of Library Science, Humboldt University, Berlin and am grateful especially to Prof. Dr. Engelbert Plassmann, Prof. Dr. Walther Umstätter and Prof. Dr. Konrad Umlauf who painstakingly guided me through the project.

Thirdly, I am deeply thankful to the chief librarians of Catholic University of Eastern Africa, Nairobi, University of Nairobi, Kenyatta University and the United States International University-Africa as well as their work colleagues who granted me audience and positively responded to my questionnaires.

Finally, I thank friends and family members whose moral support made this project possible. In a special way I am grateful to my wife Bernadette Mwende and my daughter Rachel Njoki who not only endured long periods of my absence during my sojourn to Germany but were also a great source of inspiration during the whole period of studies.

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