APPENDIXES

APPENDIX I

STATISTICS COLLECTION FORM FOR UNIVERSITY LIBRARIES

Name of Library……………………………………………..

1. User Population (Please give numbers for each academic year)

2. Collection Size (Please give numbers)

3. Acquisitions — Monographs (Please give numbers)

4. Acquisitions — Journals (Please give numbers of titles)

5. Nature of external support (Please tick if received)

6. Main donor agencies:

1. ……………………………………..
   
2. …………………………………….
   
3. ……………………………………..
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4. ……………………………………..
   

7. Equipment

8. Areas already computerized (Please tick if computerized)

1. Acquisitions_________
   
2. Circulation__________
   
3. Catalogue__________
   
4. Journals___________
   

9. Library staff (Please give numbers)

10. Library staff training (Please give numbers)

11. Expenditure from institutional (internal) funds (Please give amount of money spent in Kenya Shillings.)

12. Reading spaces (Please give numbers)

13. Borrowings (Please give numbers)

14. Literature searches (Please give numbers of searches contacted)

15. Interlibrary loans (Please give numbers)

16. Reference enquires (Please give numbers)

APPENDIX II

INTERVIEW SCHEDULE FOR UNIVERSITY LIBRARIANS

Name of Library……………………………….

Library Collection

1. What is your collection development policy? Has this been changed during the past five years? Why and in what way?
   
2. How do you select material for acquisition? Has the method been changed over the past five years? Why and in what way?
   
3. How does the library/university meet the need for undergraduate textbooks?
   
4. Which methods of acquisition do you prefer for providing needed materials?
   
5. In what ways has the introduction of IT affected collection development?
   
6. In what ways has the use of resource sharing affected collection development?
   
7. Which part of your collection is most used and by which category of reader?
   [page 227↓]
8. In what way would you like to improve the collection?
   

Library Services

1. In what ways have library services changed over the past five years? What new services have been introduced? What services have been discontinued?
   
2. In what ways has the introduction of IT affected library services?
   
3. In what ways has the use of resource sharing affected library services?
   
4. Which service(s) are most used and by what category of reader?
   
5. In what way would you like to improve or change library services?
   

Funding

1. Has there been any change in university funding to the library over the past five years? (e.g. in methods of allocation, in methods of expenditure control, in amounts allocated)
   
2. Are university authorities/government becoming more or less supportive of library activities?
   [page 228↓]
3. Does the library generate income? Are any services maintained on a cost-recovery basis? Do you generate income from selling services within or outside the country?
   
4. Does the library get financial support from the private sector?
   
5. Has the introduction of IT affected the funding of the library and its services?
   

Donor Support

1. Has there been any change in the nature of donor support to the library over the past five years?
   
2. Do you actively seek donor support and with what success?
   
3. How are the terms of donor support normally determined?
   
4. Which donor support programme has been most successful and why?
   
5. Which donor support programme has been least successful and why?
   
6. Given a free choice, which library activity would you ask a donor to support?
   

Staff Recruitment and Training

1. Have there been any changes in the recruitment/training/retention of library staff over the past five years?
   
2. What type of training has been most valuable to the library?
   
3. What training has been least valuable to the library?
   
4. What knowledge or skills are lacking in the library?
   

Management

1. What changes have taken place in library management over the past five years? Have any management strategies like performance measurement, quality assurance or Strategic planning been introduced? With what result?
   
2. Has any impact assessment been carried? (e.g. a cost-benefit analysis of the use of IT in providing information as against direct purchase or a user satisfaction survey?)
   
3. In what way could the management of the library be improved?
   

APPENDIX III

QUESTIONNAIRE FOR LECTURERS

Name of University……………………………………..

Department………………………………………..........

Use of the Library

1. Towhat extent are you satisfied with the library collections/services as a resource for teaching and research? Do you have any problems? Please explain.
   ……………………………………………………………………………………
   ……………………………………………………………………………………
2. What change(s) would you most like made to the library collections/services?
   ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
3. Has the introduction of computer-assisted bibliographical databases and searching assisted your teaching or research?
   ……………………………………………………………………………………
   ……………………………………………………………………………………
   ……………………………………………………………………………………
4. Has the availability of Internet services affected your use of the library services offered?
   ……………………………………………………………………………………
   ……………………………………………………………………………………
   ……………………………………………………………………………………

General

1. Have you used any university libraries outside of this country? How do you rate this library in comparison? Are there are aspects of those other libraries, which you would like to see introduced here?
   …………………………………………………………………………………………
   …………………………………………………………………………………………
   …………………………………………………………………………………………

APPENDIX IV

QUESTIONNAIRE FOR STUDENTS

Name of University………………………………..

Department…………………………………………

Course……………………………………………..

Year of study………………………………………

1. Are you satisfied with the sources of information available to you? Please explain
   ……………………………………………………………………………………
   ……………………………………………………………………………………
   ……………………………………………………………………………………
2. Do you experience problems in the use of the university library? Please explain.
   ……………………………………………………………………………………
   ……………………………………………………………………………………
   ……………………………………………………………………………………
3. What change(s) would you most like made to the library collections/services?
   ……………………………………………………………………………………
   ……………………………………………………………………………………
   ……………………………………………………………………………………
4. Has the introduction of computer-based bibliographical databases and searching assisted in your learning or research?
   ……………………………………………………………………………………
   ……………………………………………………………………………………
   ……………………………………………………………………………………[page 233↓]
5. Has the availability of Internet services affected your use of the library services offered?
   ……………………………………………………………………………………
   ……………………………………………………………………………………