| edoc-Server der Humboldt-Universität zu Berlin |
| Publikationsart: | Workshop- oder Konferenzbeitrag |
| Autor(en): | Elke Greifeneder |
| Titel: | A content analysis on the use of methods in online user research |
| Erschienen in: | IFLA Publication Series 146 2010 |
| Veranstaltung: |
IFLA Milan, Italy 21.08.2009 - 28.08.2009 |
| Verlag: |
K.G. Saur Verlag |
| Erscheinungsort: | Munich |
| ISBN: | 978-3-11-023218-9 |
| Erstveröffentlichung: | 07.07.2010 |
| Einreichung: | 26.12.2009 |
| Veröffentlichung auf edoc: | 23.02.2010 |
| Status: |
inPress not_reviewed |
| Volltext: | pdf (urn:nbn:de:kobv:11-100105832) |
| Fachgebiet(e): | Bibliotheks- und Informationswissenschaft ; Sozialwissenschaften, Soziologie, Anthropologie |
| Schlagwörter (ger): | Benutzerforschung, Digitale Bibliotheken, Qualitative Methoden |
| Schlagwörter (eng): | user research, user experience, qualitative methods, digital libraries |
| Einrichtung: | Humboldt-Universität zu Berlin, Philosophische Fakultät I |
| Verlagsinformation: | Initiatives at a cross-cultural level, where libraries, museums and archives work together in creating digital libraries, and making their cultural heritage collections available online, are emerging. Leading academic researchers from the cultural heritage and the publishers sectors approach this issue: digital library user experience: a focus on current user research, digital library content: what users want and how they use it and strategies for institutions: how cultural institutions and publishers respond to the digital challenge. * proceedings from a conference held in Milan 2009 * Contributors are leading academic researchers and representatives * New strategies in creating digital libraries |
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| This article presents an analysis of international publications on digital user research in a digital library environement during the last ten years and it considers whether the method was used on- or offline. Digital library users are no longer tied to a local place. Online users of digital libraries are multi-local, multi-lingual and live in multiple time-zones. Getting purposeful data in online user research requires that the research be done online because the users are there. Not all methods are currently usable online; focus groups are difficult in an online environment, as are interviews and ethnographic observations. The analysis shows that still nearly 50 % of the online user research is held offline and that the survey is the most commonly used method. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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