Fully integrated business software and its impact on German universities

Abstract

German universities are undergoing major structural changes since the mid 90ies. In this process fully integrated business software has become one of the main tools to improve the management capabilities of the higher education sector. However, the transformation process has turned out to be stony and a lot of conflicts had to be solved in a minimum of time, driving the institutions sometimes to the edge of their capacity. The presentation is going to show the impact of using a fully integrated business software on the universities (business processes, organisational structure, information system) and will give an outlook on what has to be expected as the next steps in the transformation process, which is still under way.