2001-03-30Konferenzveröffentlichung DOI: 10.18452/1043
Collaboration or Catastrophe: can Libraries and Computer Centres work together?
Humboldt-Universität zu Berlin
This paper presents an assessment of the overlap between Library and IT Service activities, drawing on the authors" experience of developments at University College Worcester (UCW) and gives an overview of the diversity of practice across UK higher education institutions. Such areas of over-lapping activity can be seen as emerging from the direct interface between service providers and students. This kind of model suggests that the need for working together arises from a shared "customer service" approach, participation in learning and teaching processes and contributions to virtual learning. All these redefine the role of the Library and IT Service in the academic process. The paper identifies key issues related to the management of collaborative activities and implications for management of change in university organisational structures.
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