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2008-01-19Konferenzveröffentlichung DOI: 10.18452/1294
ICT in the Workplace
dc.contributor.authorGreenwood, Helen
dc.contributor.authorCooke, Louise
dc.contributor.editorHauke, Petra
dc.contributor.editorKalbow, Annette
dc.contributor.editorJacob, Boris
dc.contributor.editorMarten, Diana
dc.contributor.editorGrzeschik, Kathrin
dc.contributor.editorStöhr, Matti
dc.date.accessioned2017-06-15T12:27:35Z
dc.date.available2017-06-15T12:27:35Z
dc.date.created2008-01-18
dc.date.issued2008-01-19
dc.identifier.urihttp://edoc.hu-berlin.de/18452/1946
dc.description.abstractThe paper presents the findings of research into the extent and impact of restricted access to ICT based communications for specific groups of staff in UK further and higher education organisations. Educational institutions disseminate key corporate information internally via email, intranets and Virtual Learning Environments. However, the extent to which access to electronic communications is available to all personnel within such institutions in the UK has not previously been established. The research arose from a concern that a significant proportion of staff were being routinely excluded from access, thus perpetuating and extending existing inequalities among personnel and creating a digital divide between the ‘information rich’ and the ‘information poor’. A questionnaire survey was used to quantify the extent of restrictions on staff access across the sector, whilst case study research was used to conduct a qualitative analysis of its impact on individuals and institutions. The findings indicate that lack of hardware and network infrastructure pose less of a barrier to access than does lack of ICT skills, lack of motivation either to use computers or to gain ICT skills, and line manager resistance to staff using computers or accessing ICT training in work time. Job function was the factor most associated with lack of access, with cleaning, catering and estates staff least likely to have access. However, there were also examples identified of effective practice in extending the range of personnel with access and ensuring inclusive communication with all personnel. These insights into good practice should be transferable to a wide range of workplace contexts.eng
dc.language.isoeng
dc.publisherHumboldt-Universität zu Berlin
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/
dc.subjectcommunicationeng
dc.subjectaccess to informationeng
dc.subjectICT – educationeng
dc.subjectinformationeng
dc.subject.ddc020 Bibliotheks- und Informationswissenschaften
dc.titleICT in the Workplace
dc.typeconferenceObject
dc.identifier.urnurn:nbn:de:kobv:11-10083425
dc.identifier.doihttp://dx.doi.org/10.18452/1294
dc.subject.dnb02 Schrift, Buch, Bibliothek, Information und Dokumentation
local.edoc.pages14
local.edoc.type-nameKonferenzveröffentlichung
local.edoc.container-typeconference
local.edoc.container-type-nameKonferenz
dc.title.subtitleAccess for All or Digital Divide?
dc.description.event16th BOBCATSSS Symposium 2008 - Providing Access to Information for Everyone, BOBCATSSS 2008, 28.01.2008 - 30.01.2008, Zadar, Croatia, pp 137-150
dcterms.bibliographicCitation.booktitle16th BOBCATSSS Symposium 2008
dcterms.bibliographicCitation.booktitleProviding Access to Information for Everyone
dcterms.bibliographicCitation.booktitleBOBCATSSS 2008
dcterms.bibliographicCitation.pagestart137
dcterms.bibliographicCitation.pageend150

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