Show simple item record

2022-10-03Zeitschriftenartikel DOI: 10.18452/28477
The effect of risk on trust attitude and trust behavior in interaction with information and decision automation
dc.contributor.authorHoesterey, Steffen
dc.contributor.authorOnnasch, Linda
dc.date.accessioned2024-04-18T10:03:46Z
dc.date.available2024-04-18T10:03:46Z
dc.date.issued2022-10-03none
dc.identifier.urihttp://edoc.hu-berlin.de/18452/29160
dc.description.abstractSituational risk has been postulated to be one of the most important contextual factors affecting operator’s trust in automation. However, experimentally, it has received only little attention and was directly manipulated even less. To close this gap, this study used a virtual reality multi-task environment where the main task entailed making a diagnosis by assessing different parameters. Risk was manipulated via the altitude, the task was set in including the possibility of virtually falling in case of a mistake. Participants were aided either by information or decision automation. Results revealed that trust attitude toward the automation was not affected by risk. While trust attitude was initially lower for the decision automation, it was equally high in both groups at the end of the experiment after experiencing reliable support. Trust behavior was significantly higher and increased during the experiment for the decision automation supported group in the form of less automation verification behavior. However, this detrimental effect was distinctly attenuated under high risk. This implies that negative consequences of decision automation in the real world might have been overestimated by studies not incorporating risk.eng
dc.language.isoengnone
dc.publisherHumboldt-Universität zu Berlin
dc.rights(CC BY 4.0) Attribution 4.0 Internationalger
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectAutomation trusteng
dc.subjectRiskeng
dc.subjectStages of automationeng
dc.subjectFunction allocationeng
dc.subject.ddc150 Psychologienone
dc.titleThe effect of risk on trust attitude and trust behavior in interaction with information and decision automationnone
dc.typearticle
dc.identifier.urnurn:nbn:de:kobv:11-110-18452/29160-4
dc.identifier.doihttp://dx.doi.org/10.18452/28477
dc.type.versionpublishedVersionnone
local.edoc.pages15none
local.edoc.type-nameZeitschriftenartikel
local.edoc.container-typeperiodical
local.edoc.container-type-nameZeitschrift
dc.description.versionPeer Reviewednone
dc.identifier.eissn1435-5566
dcterms.bibliographicCitation.doi10.1007/s10111-022-00718-y
dcterms.bibliographicCitation.journaltitleCognition, technology & worknone
dcterms.bibliographicCitation.volume25none
dcterms.bibliographicCitation.issue1none
dcterms.bibliographicCitation.originalpublishernameSpringernone
dcterms.bibliographicCitation.originalpublisherplaceLondonnone
dcterms.bibliographicCitation.pagestart15none
dcterms.bibliographicCitation.pageend29none
bua.departmentLebenswissenschaftliche Fakultätnone

Show simple item record